Return Policy

Last Updated: February 2025

At Yasmine Perreten, we take great care in creating and delivering our artwork. Due to the unique and original nature of our pieces, we have the following return policy:

1. All Sales Are Final

• As each artwork is one-of-a-kind, all sales are final. We do not accept returns, exchanges, or refunds for change of mind.

2. Damaged Items

We ensure all artwork is carefully packaged for safe delivery. However, if your order arrives damaged, please follow these steps:

1. Report the Damage: Contact us at [Insert Contact Email] within 48 hours of receiving your order.

2. Provide Proof: Send us clear photos of the damaged item and packaging.

3. Resolution: We will assess the issue and may offer a repair, replacement (if applicable), or partial/full refund at our discretion.

3. Lost or Delayed Shipments

• We are not responsible for delays caused by couriers or customs.

• If your order is significantly delayed, please contact us, and we will assist in tracking the shipment.

4. Cancellations

• Orders cannot be canceled once they have been processed and shipped.

• If you need to cancel an order before it is shipped, please contact us as soon as possible, and we will do our best to accommodate your request.

5. Contact Us

For any concerns regarding your order, please reach out to our contact form.

By purchasing from our website, you acknowledge and agree to this return policy.